Hardware Support

 

GCS offers hardware solutions and ongoing support to its customers. If you prefer you can purchase your hardware directly from GCS.

Network Support

 

GCS offers network solutions and ongoing support to all of its customer needs.

A2000 Support

 

Ongoing support has a major impact on the TCO of any software solution. The question of exactly what is covered and what is not are as numerous as the companies selling competitively. GCS Software includes all bug fixes and upgrades to the software, Additionally, EDI map upgrades are included.

 

FAQs

cOMING sOON!

 

 

Responsive Customer Service

GCS has built its reputation by providing its customer's with outstanding customer service and support. GCS customers will be assigned a dedicated project manager during the implementation process. GCS helpdesk is available to assist with any customer needs.

 

On-Going Support

Support is available for A2000 customer's by email or phone from 8:30am to 8:30pm EST.

  • Annual software upgrades available
  • Attend GCS user conference
  • Attend GCS training classes
  • EDI upgrades available as needed
  • Consulting available to implement best business practices on a as needed basis
  • Speak to A2000 professionals about how to grow your business and supply chain by not increasing your work staff

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  • A2000 Maintenance Provides All Customers With A New Upgrade Each Year.

  • EDI Updates Are Available Year Round As New Requirements Are Given By Retailers.